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Path: /data/applications/aps/helpcenterlive/2.1.5-3/standard/scripts/ [ Home ]
File: config.php.in
<?php

    // Copyright (c) 2005 Help Center Live. All Rights Reserved

    // This file is part of Help Center Live.

    // Help Center Live is free software; you can redistribute it and/or modify
    // it under the terms of the GNU General Public License as published by
    // the Free Software Foundation; either version 2 of the License, or
    // (at your option) any later version.

    // Help Center Live is distributed in the hope that it will be useful,
    // but WITHOUT ANY WARRANTY; without even the implied warranty of
    // MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
    // GNU General Public License for more details.

    // You should have received a copy of the GNU General Public License
    // along with Help Center Live; if not, write to the Free Software
    // Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA

    // Contributors: Michael Bird

    // File Comments:
    // This file contains configuration settings that need to altered
    // in order for Help Center Live to work, and other settings that
    // we thought you might want to change. Read the comment before
    // each string in order to understand what it should contain */

    // Database info
        // Your database DNS host name, usually localhost
        $conf['host'] = '@@DB_MAIN_HOST@@';

        // The name of the database that contains/will contain the HCL
        // tables.
        $conf['database'] = '@@DB_MAIN_NAME@@';

        // The username used to access the database.
        $conf['username'] = '@@DB_MAIN_LOGIN@@';

        // The password for this username
        $conf['password'] = '@@DB_MAIN_PASSWORD@@';

        // You may want to make the tables have a prefix if it is a shared database
        $conf['prefix'] = '@@DB_MAIN_PREFIX@@';

        // The length of time in seconds that the database cache will be kept
        $conf['expire'] = @@EXPIRE@@; //24 hours

    // Installation info
        // If you have safe_mode set to 'on' in your php.ini, change this to true
        $conf['safe_mode'] = false;

        // The URL where HCL is installed
        $conf['url'] = '@@BASE_URL_SCHEME@@://@@BASE_URL_HOST@@/@@BASE_URL_PATH@@';

        // Monitor visitor activity as well as chats in the request monitor
        $conf['monitor_traffic'] = @@MONITOR_TRAFFIC@@;

        // The polling method you wish to use
        $conf['poll'] = 'load_balanced';

        // Block IP's from starting a chat - comma separated list.
        $conf['block'] = '0.0.0.0, 255.255.255.255';
        
        // Allow booting of operators
        $conf['boot_client'] = @@BOOT_CLIENT@@;
        
        // Allow operators to delete transcripts
        $conf['opdelete']= @@OPDELETE@@;
        
        // Place in demo mode, system will constantly set the admin user and password to admin/admin
        // Don't be stupid and do this on a production system, it's simply to allow testing without 
		// having some smuck lock you out
		//$conf['demomode']=true;

    // Regional info
        // The language you wish to use
        $conf['lang'] = '@@LOCALE@@';
        
        // Time offset from GMT
        $conf['offset'] = @@OFFSET@@;

    // Misc info
        // Your company or web site's name
        $conf['company'] = '@@COMPANY_NAME@@';

        // The template you wish to use
        $conf['template'] = '@@TEMPLATE@@';
        
        // Will display a link to the forum if chat request fails as
        // well as the default trouble ticket / email links
        $conf['forum_show'] = false;

        // The URL where the forum is installed
        $conf['forum_url'] = '@@BASE_URL_SCHEME@@://@@BASE_URL_HOST@@/forums';

        // The format that the operator's name is displayed in chats
        // you can use USERNAME, FIRSTNAME and LASTNAME
        // $conf['operator_name'] = 'FIRSTNAME LASTNAME';
        // $conf['operator_name'] = 'FIRSTNAME LASTNAME (USERNAME)';
        // $conf['operator_name'] = 'USERNAME';
        $conf['operator_name'] = '@@OPERATOR_NAME@@';

        // Text size of the text in the chat window (in pixels)
        $conf['text_size'] = '@@TEXT_SIZE@@';

        // The size of the visitors chat window
        $conf['chat_width'] = '@@CHAT_WIDTH@@';
        $conf['chat_height'] = '@@CHAT_HEIGHT@@';

        // The size of the operator's chat window
        $conf['chat_op_width'] = '@@CHAT_OP_WIDTH@@';
        $conf['chat_op_height'] = '@@CHAT_OP_HEIGHT@@';

        // The size of the operator chat window
        $conf['opchat_width'] = '@@OPCHAT_WIDTH@@';
        $conf['opchat_height'] = '@@OPCHAT_HEIGHT@@';

        // The size of the request monitor
        $conf['monitor_width'] = '@@MONITOR_WIDTH@@';
        $conf['monitor_height'] = '@@MONITOR_HEIGHT@@';

        // The size of the visitors information popup
        $conf['info_width'] = '@@INFO_WIDTH@@';
        $conf['info_height'] = '@@INFO_HEIGHT@@';

        // The size of the initiate chat popup
        $conf['initiate_width'] = '@@INITIATE_WIDTH@@';
        $conf['initiate_height'] = '@@INITIATE_HEIGHT@@';

    // Timers
        // The default settings should be ok.

        // The number of second to put a chat on hold
        $conf['chat_hold'] = '@@CHAT_HOLD@@';

        // The number of seconds the operator has to accept chat before
        // it polls to next operator
        $conf['session_timeout'] = '@@SESSION_TIMEOUT@@';

        // The number of miliseconds to refresh the tracker.
        // This checks for initiated chat requests and updates the
        // visitors timer so they do not reamin idle and timeout
        $conf['tracker_refresh'] = '@@TRACKER_REFRESH@@';

        // The number of seconds the visitor can remain idle until
        // they timeout.
        $conf['traffic_timeout'] = '@@TRAFFIC_TIMEOUT@@';

        // The number of seconds the visitor can remain idle until
        // their total time on site updates as a new visit.
        // Note that if this is different to $conf['traffic_timeout'] and the
        // user revisits a page after between the $conf['traffic_timeout']
        // and $conf['traffic_newvisit'] period the traffic monitor will not
        // refresh to show the visitor again.
        $conf['traffic_newvisit'] = '@@TRAFFIC_NEWVISIT@@';

        // The number of milliseconds to refresh the chat window to check
        // for new chat messages recommended is 3000 to 6000
        $conf['chat_refresh'] = '@@CHAT_REFRESH@@';

        // The number of seconds until the chat session times out
        $conf['chat_timeout'] = '@@CHAT_TIMEOUT@@';

        // The number of miliseconds to refresh the cobrowse tracker.
        // This checks for new cobrowse, coforms and comarkers activity.
        $conf['cobrowse_refresh'] = '@@COBROWSE_REFRESH@@';

        // The number of milliseconds to refresh the request monitor to check
        // for any new visitors or chat requests recommended is 3000 to 5000
        $conf['monitor_refresh'] = '@@MONITOR_REFRESH@@';

        // The number of seconds the operator can remain idle until
        // their status changes to offline
        $conf['live_timeout'] = '@@LIVE_TIMEOUT@@';

        // The number of milliseconds to show the initiate image
        $conf['initiate_timeout'] = '@@INITIATE_TIMEOUT@@';

?>